Aldea Balam Hotel Tulum Swimming Pool photoAldea Balam Hotel Tulum Exterior photoAldea Balam Hotel Tulum Exterior photo

Aldea Balam – A Favorite for Families in Tulum

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Check rooms and rates
From$35 /night
Check-in
16Sept
Check-out
17Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, 77796
-
Near the Templo La Nueva Jerusalem
Great
8.6
/10
5.0
/5

3-star hotel with year-round outdoor swimming pool and free private parking in Tulum

Amenities

The hotel has an outdoor swimming pool that is open year-round. Guests can use free private parking on-site. The property also offers bicycle rental services and a garden with outdoor furniture and a picnic area.

Rooms

Family rooms are available with air conditioning and private bathrooms. Selected rooms offer garden views and a terrace, balcony, or patio. The hotel is pet-friendly and provides pet bowls upon request.

Dining

The on-site restaurant serves American, Mexican, and Caribbean cuisines for lunch. A complimentary continental or American breakfast is included. Room service and a bar with wine and champagne are also available.

Location

The hotel is 64 km from Tulum International Airport and 24 km from the Tulum Archeological Site. Coba Ruins are 25 km away. Free on-site private parking and bicycle rental services allow guests to explore the area independently.

Family-Friendly & Pet-Friendly

The hotel offers family rooms and a 24-hour front desk with luggage storage. Pets are allowed, and pet bowls are provided. A tour desk helps families and solo travelers arrange local excursions.

Highlights

Pool: Year-round outdoor swimming pool

Parking: Free private parking on-site

Dining: Complimentary continental or American breakfast

Rooms: Family rooms with garden views

Pets: Pet-friendly with pet bowls

Location: 24 km from Tulum Archeological Site

“What I appreciate here is the away-from-it-all vibe, despite being on the main road to Tulum and Coba; the pool, evocative of a cenote, makes this a nice stopover. Rooms have what you need, with hammocks adding to the relaxation, and the restaurant offers solid choices. For those seeking quiet moments close to the Tulum action, it's a smart pick.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Budget Double Room
    2 persons
    16 sq. feet
    1 Double bed
    Air conditioning
    Shower
  • Superior King Room
    2 persons
    47 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Superior Queen Room Two Queen Beds
    2 persons
    47 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Coffee shop
  • Fire extinguishers
  • Key access

Guest Parking

  • Private parking is possible on site for free.

Services

  • Paid airport shuttle
  • Pet amenities available
  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches

Business

  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Garden area
  • Public Bath

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries
Show more

Aldea Balam Location

Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, 77796
Explore Tulum
Local Experiences
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Templo 'La nueva Jerusalem'
12 minutes' walk
A vibrant spiritual site famous for its unique architecture and tranquil atmosphere, offering a glimpse into local religious practices.
Biking through Tulum
5 minutes' drive
Thrilling biking trails near the hotel provide exhilarating views of nature and are easily accessible with rental services available.
Yoga Sessions
5 minutes' drive
Relaxing yoga classes at nearby studios offer a serene environment perfect for unwinding and rejuvenating during your stay.
Ammore Mio
5 minutes' walk
Cozy Italian eatery featuring homemade pasta and pizzas, with a warm ambiance. Vegetarian options available; reservations recommended.
Local Music Nights
10 minutes' drive
Live music venues nearby host weekly performances, offering a lively atmosphere perfect for enjoying local talent and vibes.
Tips on navigating the city
  • City Centre
    Tulum 31 min  ·  12.5 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 125 min  ·  51.4 mi
    Cozumel (CZM) 151 min  ·  62.4 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 05:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MXN 140.0 per person.
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Number of rooms:
14

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 76 verified reviews
8.3 /10
Great
85 %
Recommend
Breakfast
6.2/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.4/10
Free WiFi
10.0/10
Location
7.5/10
Staff
8.9/10
Value for money
8.7/10
Pros
Spacious rooms
Refreshing pool
Well-kept hotel
Friendly staff
Cons
Unresponsive host
Dirty surroundings
Loud music
Guest reviews
based on 104 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Aldea Balam
What time can I check in and check out at Aldea Balam?
Check-in is from 15:00 and check-out is by 12:00.
What are the nearest airports to Aldea Balam?
The nearest airports are Tulum International Airport at 64 km and Cozumel International Airport at 98 km.
Is there a restaurant available at Aldea Balam?
Yes, the hotel features a restaurant offering American and Caribbean cuisine.
What amenities can I find in the rooms at Aldea Balam?
Rooms include air conditioning, free WiFi, a private bathroom, and some have garden views.
Does Aldea Balam provide any parking facilities?
Free private parking is available on-site without the need for a reservation.
What breakfast options are offered at Aldea Balam?
Guests can enjoy a continental or à la carte breakfast for an additional charge.
Is there an outdoor swimming pool at Aldea Balam?
Yes, Aldea Balam features an outdoor swimming pool that is open year-round.
Can I bring my pet to Aldea Balam?
Pets are allowed at the hotel.
What languages do staff speak at Aldea Balam?
Staff members speak both English and Spanish.
How far is Aldea Balam from Tulum's archaeological site?
The hotel is located 24 km from Tulum Archeological Site.
Does Aldea Balam offer any tour organization services?
Yes, the hotel provides organizing tours for guests.
Are there bicycle rental services available at Aldea Balam?
Guests can rent bicycles at the hotel.
Is there a lounge area at Aldea Balam?
Yes, there is a bar/lounge area available for relaxation.

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