Aldea Balam Hotel Tulum Swimming Pool photoAldea Balam Hotel Tulum Exterior photoAldea Balam Hotel Tulum Exterior photo

Aldea Balam – A Favorite for Families in Tulum

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Check rooms and rates
From$35 /night
Check-in
31Jul
Check-out
01Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, 77796
-
Near the Templo La Nueva Jerusalem
Great
8.7
/10
5.0
/5

3-star Tulum retreat with an outdoor pool and free breakfast

Pool and Outdoor Areas

The hotel operates an outdoor swimming pool that stays open year-round. Guests have access to sun loungers and beach chairs around the pool area. A public bath adds to the outdoor relaxation options.

Dining

A complimentary continental or American breakfast is served each morning. The on-site restaurant offers American, Mexican, and Caribbean cuisine for lunch. Room service delivers breakfast directly to guest rooms when requested.

Rooms and Accommodations

All rooms are air-conditioned and include a private bathroom. Select rooms provide a terrace, balcony, or patio with garden views. The hotel offers family rooms for groups traveling together.

Services and Amenities

Bicycle rental is available for guests to explore the surrounding area. The hotel provides free private parking on-site and a shuttle service to Tulum International Airport (64 km). The 24-hour front desk can organize tours and store luggage.

Pet Policy

Aldea Balam is a pet-friendly hotel and accepts pets on the property. Pet bowls are provided for food and water. This policy allows guests to travel with their animals without needing separate boarding.

Highlights

Pool: Outdoor swimming pool open all year

Breakfast: Complimentary continental or American breakfast

Parking: Free private parking on-site

Pets: Pet-friendly with pet bowls provided

Transport: Shuttle service to Tulum International Airport

Rooms: Available family rooms with garden views

“What I appreciate here is the away-from-it-all vibe, despite being on the main road to Tulum and Coba; the pool, evocative of a cenote, makes this a nice stopover. Rooms have what you need, with hammocks adding to the relaxation, and the restaurant offers solid choices. For those seeking quiet moments close to the Tulum action, it's a smart pick.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Budget Double Room
    2 persons
    16 sq. feet
    1 Double bed
    Air conditioning
    Shower
  • Superior King Room
    2 persons
    47 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Superior Queen Room Two Queen Beds
    2 persons
    47 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Coffee shop
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Pet amenities available
  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches

Business

  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Garden area
  • Public Bath

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries
Show more

Aldea Balam Location

Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, 77796
Explore Tulum
Local Experiences
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Templo 'La nueva Jerusalem'
12 minutes' walk
A vibrant spiritual site famous for its unique architecture and tranquil atmosphere, offering a glimpse into local religious practices.
Biking through Tulum
5 minutes' drive
Thrilling biking trails near the hotel provide exhilarating views of nature and are easily accessible with rental services available.
Yoga Sessions
5 minutes' drive
Relaxing yoga classes at nearby studios offer a serene environment perfect for unwinding and rejuvenating during your stay.
Ammore Mio
5 minutes' walk
Cozy Italian eatery featuring homemade pasta and pizzas, with a warm ambiance. Vegetarian options available; reservations recommended.
Local Music Nights
10 minutes' drive
Live music venues nearby host weekly performances, offering a lively atmosphere perfect for enjoying local talent and vibes.
Tips on navigating the city
  • City Centre
    Tulum 31 min  ·  12.5 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 125 min  ·  51.4 mi
    Cozumel (CZM) 151 min  ·  62.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 05:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MXN 140 per person per day.
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Number of rooms:
14

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 76 verified reviews
8.3 /10
Great
85 %
Recommend
Breakfast
6.2/10
Cleanliness
9.1/10
Comfort
8.9/10
Facilities
8.3/10
Free WiFi
10.0/10
Location
7.6/10
Staff
8.8/10
Value for money
8.7/10
Pros
Spacious rooms
Refreshing pool
Well-kept hotel
Friendly staff
Cons
Unresponsive host
Dirty surroundings
Loud music
Guest reviews
based on 102 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Aldea Balam
What time can I check in and check out at Aldea Balam?
Check-in is from 15:00 and check-out is by 12:00.
What are the nearest airports to Aldea Balam?
The nearest airports are Tulum International Airport at 64 km and Cozumel International Airport at 98 km.
Is there a restaurant available at Aldea Balam?
Yes, the hotel features a restaurant offering American and Caribbean cuisine.
What amenities can I find in the rooms at Aldea Balam?
Rooms include air conditioning, free WiFi, a private bathroom, and some have garden views.
Does Aldea Balam provide any parking facilities?
Free private parking is available on-site without the need for a reservation.
What breakfast options are offered at Aldea Balam?
Guests can enjoy a continental or à la carte breakfast for an additional charge.
Is there an outdoor swimming pool at Aldea Balam?
Yes, Aldea Balam features an outdoor swimming pool that is open year-round.
Can I bring my pet to Aldea Balam?
Pets are allowed at the hotel.
What languages do staff speak at Aldea Balam?
Staff members speak both English and Spanish.
How far is Aldea Balam from Tulum's archaeological site?
The hotel is located 24 km from Tulum Archeological Site.
Does Aldea Balam offer any tour organization services?
Yes, the hotel provides organizing tours for guests.
Are there bicycle rental services available at Aldea Balam?
Guests can rent bicycles at the hotel.
Is there a lounge area at Aldea Balam?
Yes, there is a bar/lounge area available for relaxation.