Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, 77796,
-
Near the Templo La Nueva Jerusalem
Great
8.6
/10
5.0
/5
Loved by Aldea Balam guests
Spacious rooms
Comfortable bed
Nice pool
Delicious food
Friendly staff
"The pool was so welcoming after a hot day of exploring the area."
Ben from United States
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"The property is great, the pool beautiful."
Admin from Mexico
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"Their pool is looks like a cenote and is always cool and refreshing."
Tassi from United States
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3-star hotel with year-round outdoor swimming pool and free private parking in Tulum
Amenities
The hotel has an outdoor swimming pool that is open year-round. Guests can use free private parking on-site. The property also offers bicycle rental services and a garden with outdoor furniture and a picnic area.
Rooms
Family rooms are available with air conditioning and private bathrooms. Selected rooms offer garden views and a terrace, balcony, or patio. The hotel is pet-friendly and provides pet bowls upon request.
Dining
The on-site restaurant serves American, Mexican, and Caribbean cuisines for lunch. A complimentary continental or American breakfast is included. Room service and a bar with wine and champagne are also available.
Location
The hotel is 64 km from Tulum International Airport and 24 km from the Tulum Archeological Site. Coba Ruins are 25 km away. Free on-site private parking and bicycle rental services allow guests to explore the area independently.
Family-Friendly & Pet-Friendly
The hotel offers family rooms and a 24-hour front desk with luggage storage. Pets are allowed, and pet bowls are provided. A tour desk helps families and solo travelers arrange local excursions.
Highlights
Pool: Year-round outdoor swimming pool
Parking: Free private parking on-site
Dining: Complimentary continental or American breakfast
Rooms: Family rooms with garden views
Pets: Pet-friendly with pet bowls
Location: 24 km from Tulum Archeological Site
“What I appreciate here is the away-from-it-all vibe, despite being on the main road to Tulum and Coba; the pool, evocative of a cenote, makes this a nice stopover. Rooms have what you need, with hammocks adding to the relaxation, and the restaurant offers solid choices. For those seeking quiet moments close to the Tulum action, it's a smart pick.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Budget Double Room
2 persons
16 sq. feet
1 Double bed
Air conditioning
Shower
room details
Superior King Room
2 persons
47 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Queen Room Two Queen Beds
2 persons
47 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
24-hour security
Luggage storage
Coffee shop
Fire extinguishers
Key access
Guest Parking
Private parking is possible on site for free.
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Business
Fax/Photocopying
Spa & Leisure
Outdoor swimming pool
Sun loungers
Garden area
Public Bath
Room features
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Bathroom
Free toiletries
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Aldea Balam Location
Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, 77796,
Explore Tulum
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Templo 'La nueva Jerusalem'
12 minutes' walk
A vibrant spiritual site famous for its unique architecture and tranquil atmosphere, offering a glimpse into local religious practices.
Biking through Tulum
5 minutes' drive
Thrilling biking trails near the hotel provide exhilarating views of nature and are easily accessible with rental services available.
Yoga Sessions
5 minutes' drive
Relaxing yoga classes at nearby studios offer a serene environment perfect for unwinding and rejuvenating during your stay.
Ammore Mio
5 minutes' walk
Cozy Italian eatery featuring homemade pasta and pizzas, with a warm ambiance. Vegetarian options available; reservations recommended.
Local Music Nights
10 minutes' drive
Live music venues nearby host weekly performances, offering a lively atmosphere perfect for enjoying local talent and vibes.
Tips on navigating the city
City Centre
Tulum 31 min · 12.5 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 125 min · 51.4 mi
Cozumel (CZM) 151 min · 62.4 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 05:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MXN 140.0 per person.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Number of rooms:
14
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 76 verified reviews
8.3 /10
Great
85 %
Recommend
Breakfast
6.2/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.4/10
Free WiFi
10.0/10
Location
7.5/10
Staff
8.9/10
Value for money
8.7/10
Pros
Spacious rooms
Refreshing pool
Well-kept hotel
Friendly staff
Cons
Unresponsive host
Dirty surroundings
Loud music
Guest reviews
based on 104 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Aldea Balam
What time can I check in and check out at Aldea Balam?
Check-in is from 15:00 and check-out is by 12:00.
What are the nearest airports to Aldea Balam?
The nearest airports are Tulum International Airport at 64 km and Cozumel International Airport at 98 km.
Is there a restaurant available at Aldea Balam?
Yes, the hotel features a restaurant offering American and Caribbean cuisine.
What amenities can I find in the rooms at Aldea Balam?
Rooms include air conditioning, free WiFi, a private bathroom, and some have garden views.
Does Aldea Balam provide any parking facilities?
Free private parking is available on-site without the need for a reservation.
What breakfast options are offered at Aldea Balam?
Guests can enjoy a continental or à la carte breakfast for an additional charge.
Is there an outdoor swimming pool at Aldea Balam?
Yes, Aldea Balam features an outdoor swimming pool that is open year-round.
Can I bring my pet to Aldea Balam?
Pets are allowed at the hotel.
What languages do staff speak at Aldea Balam?
Staff members speak both English and Spanish.
How far is Aldea Balam from Tulum's archaeological site?
The hotel is located 24 km from Tulum Archeological Site.
Does Aldea Balam offer any tour organization services?
Yes, the hotel provides organizing tours for guests.
Are there bicycle rental services available at Aldea Balam?
Guests can rent bicycles at the hotel.
Is there a lounge area at Aldea Balam?
Yes, there is a bar/lounge area available for relaxation.